Thoughtful service starts with responsible data use.
This Privacy Policy applies to personal information handled through rooserogroup.in, website forms and related digital communication by Roosero Group, Roosero Infra LLP and the relevant group entity. It is intended to be read with the Digital Personal Data Protection Act, 2023 and applicable rules and notifications.
Information we collect
We may collect your name, phone number, email address, city, property preferences, budget, callback preference, token request details and messages you send to us. We may also receive technical information such as device type, browser, approximate location, referring page, cookies and website activity.
How we use information
We use information to respond to enquiries, recommend suitable projects, arrange visits, verify token payment requests, provide documents, maintain records, improve the website, measure campaigns, prevent misuse and comply with legal or regulatory requirements.
Consent and communications
When you submit a form or contact us, you authorise us and our authorised representatives to respond using the contact details provided for the stated purpose. Marketing communication is sent where permitted. You may withdraw consent for future non-essential communication by replying, using an available unsubscribe option or contacting us; withdrawal does not affect processing already lawfully completed.
Sharing and processors
Information may be shared with relevant Roosero group entities, authorised sales partners, customer relationship platforms, hosting and analytics providers, professional advisers, payment service providers and authorities where reasonably required. We do not sell personal information as a standalone commercial product.
Payments
This website currently collects payment-request details, not card, UPI PIN or net-banking credentials. If a third-party payment gateway is introduced, payment credentials will be handled by that provider under its own security and privacy terms. Never share an OTP, UPI PIN or banking password with a Roosero representative.
Cookies and analytics
Cookies and similar technologies may be used to operate the site, remember preferences, understand visits and measure advertising. Browser controls can limit cookies, although some website functions may then work differently.
Retention and security
We retain information only for as long as reasonably necessary for the stated purposes, contractual records, dispute handling and legal obligations. We use proportionate administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
Subject to applicable law, including India’s Digital Personal Data Protection framework where applicable, you may ask for access to a summary of your information, correction, updating or deletion, withdraw consent for future processing, nominate another individual where the law permits, or raise a grievance about how information is handled. Some records may need to be retained where law or an active transaction requires it.
External links and children
Third-party websites linked from this site have their own privacy practices. Our services are intended for adults capable of entering property-related transactions; we do not knowingly seek personal information from children.
Policy updates
We may revise this policy when our services, technologies or legal responsibilities change. The updated version and effective date will be published on this page.
Privacy contact
Manage your information.
Write to us with your name, contact number and a clear description of your request.
info@roserogroup.in095054 71000